Privacy policy

At ZENVORRA, your privacy is important to us. This Privacy Policy explains how we collect, use and protect information when you visit or purchase from our online store, including our Men’s Fashion, Women’s Fashion, Women’s Accessories, Women’s Footwear, Women’s Handbags, Makeup & Beauty and Watches collections.

Information We Collect

When you visit our website, place an order or contact us, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Payment-related information processed through our payment providers
  • Information you provide when contacting customer support
  • Website browsing and shopping activity

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Deliver purchased products
  • Contact you regarding your order
  • Provide customer support
  • Process returns, exchanges and refunds
  • Improve our website, products and services
  • Prevent fraud and unauthorized activity
  • Send promotional communications where permitted
  • Comply with applicable legal requirements

Payment Information

Payments may be processed through third-party payment providers. ZENVORRA does not necessarily store complete payment card details on its own systems.

Payment providers may process your information according to their own privacy policies.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic and provide website functionality.

You may manage or disable cookies through your browser settings, although doing so may affect certain website features.

Third-Party Services

We may use trusted third-party services, including Shopify, payment providers, courier companies, analytics services and marketing platforms.

These third parties may process information according to their own privacy policies and applicable requirements.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your Privacy Choices

You may contact us regarding your personal information or request correction of inaccurate information where applicable.

If you receive promotional emails from us, you may unsubscribe by following the unsubscribe instructions included in those communications.

Children’s Privacy

Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children without appropriate authorization.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us:

ZENVORRA
Email: zenvorraaa@gmail.com
Phone: +92 336 3064837
Address: Karachi, Pakistan

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page.